Privacy Policy

This policy describes our data practices in good faith. It is not a substitute for legal advice and should be reviewed by qualified legal counsel before being relied upon as a binding document.

Information We Collect

When you submit an inquiry through our Contact page we collect the name and email address you provide along with your message. A phone number is optional and is only collected if you choose to share one. If your inquiry relates to a specific gemstone the listing you were viewing is included with your submission so we can respond accurately. We do not require account creation and we do not collect passwords or payment information through this website.

Cookies and Analytics

We use Google Analytics on our public pages to understand overall visitor behavior such as which pages are viewed and how visitors navigate the site. This information is aggregated and is not used to identify you personally. Analytics data is never collected on our administrative pages. You can control cookies through your browser settings at any time.

How We Use Your Information

Information submitted through our Contact form is used solely to respond to your inquiry and where relevant to provide the consultation or information you requested. We do not sell your personal information and we do not share it with third parties for marketing purposes.

How Long We Keep Your Information

We retain inquiry records for as long as needed to respond to your request and to maintain our own business records. You may request that your personal details be anonymized at any time. When this happens your name email and phone number are permanently removed from our records while the underlying inquiry is kept in an anonymized form for our internal purposes.

Your Rights

Under Thailand's Personal Data Protection Act you have the right to request access to correction of or deletion of your personal information at any time by contacting us at [email protected]. Where full deletion would affect records we are required to retain we will anonymize your information instead.

Changes to This Policy

We may update this policy from time to time. Changes will be reflected on this page.

Contact Us

Questions about this policy can be sent to [email protected].